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Field Service Technician – Window & Door

Are you are looking for a great career opportunity with a solid, stable, growing company?

Storm Smart is one of the largest manufacturers of storm protection products in the Americas. We have a long list of accomplishments including being recognized by Inc. Magazine as one of the fastest growing privately-held corporations in North America.

Since our start in 1996, we have helped more than 80,000 homeowners increase the value of their property by making their homes both safer from storms and more energy efficient. We continue to revolutionize the storm protection industry powered by the most talented people with unwavering drive to be the best.

Our incredible growth has created an exciting opportunity for experienced and successful window & door service professionals. We seek motivated individuals for our roles that have an interest in both contributing to growing the company as well as their personal careers as our growth facilitates several advancement opportunities.

Because we believe in our workforce, we offer training, growth opportunities, and a comprehensive compensation package including:

  • Health insurance: support yourself and your family with company subsidized medical coverage and benefits along with dental, vision, prescription drug coverage and flexible spending accounts.
  • Two weeks of paid time off
  • Generous 401(k) plan that includes employer matching funds
  • Tuition reimbursement
  • Life insurance and disability coverage
  • Salary: $15.00 to $25.00 per hour paid weekly

Essential functions

  • Services previously installed windows and doors, analyzes customers situations, determine most cost-effective corrective action to be taken and verify the action has fixed the situation
  • Interfaces with customer in a respectful manner, giving the customer the information and explanations that clarify the situation and provides corrective options
  • Maintains prescribed vehicle stock levels and ensures material is available to perform on-site service work; maintain clean & organized vehicle
  • Portrays a professional appearance with clothing, vehicle, and personal actions on-site
  • Keeps current on Storm Smart products and installation process changes
  • Helps maintain an updated service procedure manual

Qualifications

  • High school diploma or equivalent
  • Two (2) years’ experience with window and door installation required
  • Experience with basic construction techniques; good knowledge of basic construction and building materials; knowledge of the terminology of the industry
  • Self-motivated, self-starter, sense of urgency, personable, energetic, dependable, honest and thorough
  • Ability to use a lap top for all service tickets and correspondence
  • Valid driver’s license and clean driving record
Storm Smart is an Equal Opportunity Employer (EOE) that values and respects the importance of a diverse and inclusive workforce. It is our policy to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity.