It is important we all take the spread of this virus seriously. In response to the Coronavirus (COVID-19), Storm Smart wants to ensure you; we are taking every precaution possible to prevent the spread of this pandemic and ensure the health and safety of our employees, customers, and community while remaining open for business to serve your needs.
We all must remember June 1st will be here soon COVID-19 or not, and its crucial we do not let one disaster expose us to the potential of another one.
A few of the steps we are taking include:
First, we are adhering to the guidelines set forth by the Center for Disease Control (CDC) and others in authority.
The leadership and supervisors are continually reinforcing public health guidelines with all our employees, both in-office and out-of-office. If an employee is not feeling well, we are instructing them not to report to work. If they are showing symptoms of the Coronavirus, we require they visit a doctor and cannot return to work until they receive written permission from a doctor.
We have also put into place policies when our employees are working at a customer’s home.
Customer communication- utilize any and all electronic devices, mobile phones, computers, and tablets to minimize the need for face to face interaction with homeowners. Our sales team has been trained to conduct virtual presentations all but eliminating any personal contact.
Digital documentation- Long ago, Storm Smart adopted Doc-U-Sign for preparing, signing, and sharing documents again, eliminating the need for personal contact.
Customer interaction- Most often, we can conduct business exclusively outside the home. In the rare event, in-person communication is necessary; we have directed our employees to maintain a minimum six-foot distance from customers and always limit the number of employees on any job site.
As we work through this pandemic, we continue to closely monitor guidance from the CDC and other public health officials to stay informed of the latest updates. Please watch for our Public Service Messages we produced with several local Mayors, the Harry Chapin Food Bank, the Community Foundation of Lee County, the Superintendent of Lee County Schools, and others for tips and suggestions on how to protect all of us better.
With common sense, good judgment, and perhaps some help from above, we will all get through these very trying times. For over 25 years, we have been helping Southwest Florida get through one disaster or another. We are open for business and plan on staying open to help protect you and all of Southwest Florida. We are doing everything we can to help Southwest Florida homeowners prepare for the upcoming hurricane season while minimizing the risk to all involved. If you would like to schedule an appointment, have questions, or need further details, please do not hesitate to call (239) 938-1000 or email firstname.lastname@example.org.
Thank You, and we wish us all a hasty and safe end to this very trying and serious event.